In a recent post that's well worth a full read, Derek Powazek touched on an issue that's been nagging at me for years: how can commenting systems be improved?
Think about it: The linear structure of comments is clunky. Spam runs amok. CAPTCHAS are far too complex (I haven't hit one of those on the first try in years).
And then there's the moderation issue. If you've been blessed with an active community, you've probably been cursed with a subset of trolls, too. Pruning comments, or building a Goldbergian moderation system, requires massive effort.
I switched over to Disqus on most of my personal sites, and that's certainly better than Movable Type's built-in commenting system. But it still feels limiting. I want something that gives me more flexibility to monitor, call-out, and share comments.
I have yet to find a perfect commenting system. Heck, I have yet to find an adequate commenting system. That's why I'm posing these open questions: What commenting systems do you use? What features do you want to see? Is anyone getting it right?