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How do you sign up for support.oreilly.com?
Asked by HollywoodDan
Posted Nov 24 2011 05:54 AM
When I try to reply in a thread at support.oreilly.com it says I need to Log in or Sign up. Clicking "Sign up" takes me to the oreilly.com page - where I am already logged in. If I go back to the support.oreilly.com page it tells me that it is waiting for me to log in.
Answered by rachel.j
Posted Nov 29 2011 11:35 AM
I'm sorry for the inconvenience. It sounds like you're doing everything right, but you're encountering a bug in the login process. I've sent your information to the people working on this, so they can figure out what's going on.
In the meantime, you could create a separate account on support.oreilly.com by going to http://getsatisfaction.com/login and clicking "create a new Get Satisfaction account..." at the bottom.
I'm sorry for the hassle, and thank you for taking the time to let us know about this.