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How do you sign up for support.oreilly.com?

HollywoodDan's Photo
Posted Nov 24 2011 05:54 AM

When I try to reply in a thread at support.oreilly.com it says I need to Log in or Sign up. Clicking "Sign up" takes me to the oreilly.com page - where I am already logged in. If I go back to the support.oreilly.com page it tells me that it is waiting for me to log in.

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  rachel.j's Photo
Posted Nov 29 2011 11:35 AM


I'm sorry for the inconvenience. It sounds like you're doing everything right, but you're encountering a bug in the login process. I've sent your information to the people working on this, so they can figure out what's going on.

In the meantime, you could create a separate account on support.oreilly.com by going to http://getsatisfaction.com/login and clicking "create a new Get Satisfaction account..." at the bottom.

I'm sorry for the hassle, and thank you for taking the time to let us know about this.


Rachel James
O'Reilly Media