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What is the best project management setup that integrates both internal and client facing sides?

kevin.suttle's Photo
Posted Dec 01 2009 02:06 PM
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Here is what I'm looking for:

Internal
Invoicing
Subversion/GIT integration
File management
Time-tracking
Invoicing
Bug system

Client-facing
Project management
Trouble-ticketing via email (tied to internal bug system)


Hopefully that makes sense. We have done a ton of research and tried a few apps like BaseCamp and Unfuddle, but found the UI to be unintuive or just plain lacking. Assembla was the closest to covering all of the criteria.

I'd like to avoid having to use more than 2 apps or hosting some myself. What does your setup look like?

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  cothomps's Photo
Posted Dec 10 2009 07:19 AM

Fantastic question: this has been an issue that I've been dealing with as well.

In the small company I work for, we've been using Basecamp for really simple project management tasks, with the downside that it doesn't really integrate with source code, only does "Basecamp-style" project management, etc.

(For some companies, just doing "project management" in a formal, repeatable, measurable way is a gigantic improvement.)

There's two suites I've been looking into:

Atlassian's product suite: "JIRA Studio" or a hybrid of selecting their individual applications. (Bonus: for many of their applications they have a 'get started' price of $10 for a self-hosted version.)

CollabNet's "TeamForge". I have to admit to not knowing much more than what is listed on the website.

http://www.open.coll...pabilities.html

Each of these two is geared toward the 'agile development' project management model which may or may not suit your needs.